Compassionate Access • Global Sourcing

Fast‑track Named Patient access for life‑saving therapies

We specialize in facilitating the import of U.S. FDA-approved or EMA-approved medicines for patients who require them for personal use. Our service ensures that individuals can access internationally approved, high-quality treatments that may not be readily available in their home country, while guiding them through the regulatory, documentation, and logistics process with safety, transparency, and compliance.

⏱ Median approval 7–21 days* 🌍 30+ country partners
Healthcare team coordinating access
📦 Cold‑chain handled
📑 Import permit secured
🧪 Batch released
🚚 Last‑mile delivered

What is a Named Patient Program?

A controlled pathway allowing physicians to request access to medicines that aren’t yet locally approved typically for serious or rare conditions, where no satisfactory alternatives exist.

Legal & ethical
Operates under health‑authority exemptions with strict documentation.
📦
End‑to‑end logistics
From manufacturer coordination to cold‑chain and last‑mile delivery.

*Timelines vary by country & case complexity.

How it works

We guide patients through every step.

1
Eligibility & Case Intake

Patient shares authorised prescription and other documents . We confirm local regulations and feasibility.

2
Manufacturer Liaison

We request supply, pricing, and documentation.

3
Regulatory Approval

We compile the Named Patient dossier and coordinate permits with the health authority.

4
Quality & Logistics

Cold‑chain shipping, customs clearance, and etc.

5
Dispense & Follow‑up

We ensure safe dispensing of approved medicines and provide dedicated follow-up support for every patient.

6
Renewals

We manage re‑orders, renew permits, and maintain temperature logs for audits.

Typical Documents

DocumentProvided ByNotes
Physician Request LetterClinicianOn hospital letterhead
Informed ConsentPatientSigned & dated
Product Information (PI)ManufacturerLatest version
Import PermitAuthorityCountry‑specific format

Expected Timeline

Whole process takes 15-20 working days.

Have a case? We can help today

Dedicated managers respond within hours. Secure, compliant, and transparent from quote to delivery.

Therapy vials and logistics